Featured Finance

Complaints: CBN recovers over N82m for commercial banks customers in Katsina

The katsina state branch of the Central Bank of Nigeria (CBN), says it facilitated the refund of N82.04 million to customers of commercial banks in the state in 2019, arising from 57 complaints received by the apex bank.

Alhaji Dahiru Usman, Controller in charge of CBN Katsina branch, disclosed this to the News Agency of Nigeria(NAN), on Saturday while reviewing the achievement of the bank in 2019.

Usman explained that most of the complaints centred on Automated Tenant Mechine (ATM) dispense errors, wrong transfers, failed transfers, fraud among others.

He said that 49 of those cases were resolved while eight were still pending.

“In overall, the total sum of N82.04 million was refunded to the complainers while N1.40million was lost to cyber crimes and e-fraud cases during the period under review.

“We urge commercial banks to intensify efforts in sensitizing their customers in order to curb the menace of cyber crimes,” the controller said.

Usman said that the sensitisation would help in protecting customers and boost their confidence in the financial system.

Related posts

Why FAAN cannot survive this policy!

Our Reporter

Niger Delta youth group applauds NLNG for embracing Nigerian content policy

Editor

17 ships discharge petrol, other items at Lagos port – NPA

Aliyu DANLADI 

BBNaija (S4): Team Enkay, Tacha, others win N1m cash prize

By Meletus EZE

UN calls for credible elections in Libya

Editor

CBN reiterates commitment to people-oriented policies

By Abisola THOMPSON