The Ibadan Electricity Distribution Company (IBEDC) has assured customers across its network hitch-free service during the Christmas holidays.
This is contained in a statement signed by the Chief Operating Officer, Mr John Ayodele, in Ibadan on Thursday.
The IBEDC had recently re-launched its Meter Asset Provider Scheme (MAPS) as part of efforts to ensure metre roll out across its franchise.
Ayodele explained that the company had mapped out effective strategies to ensure that their customers enjoyed uninterrupted service during the celebrations and beyond, provided it was within IBEDC’s control.
He said measures had been put in place to ensure network stability and smooth operations during the Christmas holidays.
”Our technical crew will work throughout to rectify electrical faults so that customers can enjoy the holidays,” he said.
Ayodele urged Nigerians to demonstrate the virtue of love, which Christmas symbolises.
He appealed to consumers to ensure prompt payment of their electricity bills and adequate vending to avoid disconnection or disruption of service during the holidays.
The IBEDC boss urged customers to take advantage of the hassle-free payment platforms, such as Fetswallet, Mcash, etransact, Watu, Payarena, Jumia and ibedc.com.
According to him, offices of IBEDC will also open during the holidays, from 9.00 a.m. to 3.00 p.m. to attend to customers for enquiries, complaints, bill payment and vending.
“Customers can reach us via our Customers care lines 07001239999 or email us at [email protected],“ he added.
He pleaded with Nigerians to observe and adhere to all the COVID-19 safety protocols as recommended by Nigerian Centre for Disease Control (NCDC).
Ayodele advised Nigerians to observe other safety precautions, such as proper supervision of children to prevent electrical accidents, not cooking or trading under a high-tension wire and not engaging quacks.
