Photo caption: 11 Plc logo
*Disciplines erring attendants
11Plc, a major player in Nigeria’s hydrocarbon industry, has asserted that quality service delivery and integrity remains the company’s hallmark in all its service outlets.
The company in a swift response to a recent incident at one of its Mobil service stations in Lagos said the fear demonstrates its dedication to upholding the highest standards of professionalism and customer satisfaction.
The attendants found involved in unwholesome practices at one of its service outlets in Lagos has since been disciplined in line with the company’s practices of continually providing stellar service to its customers.
As a company that prioritizes excellence, 11 Plc encourages its customers to hold it to the highest standards, and invites them to report any concerns or feedback through its official customer service channels. With a strong focus on quality service and integrity, 11 Plc remains a trusted and reliable partner for customers across Nigeria for quality service.
Following a recent incident involving unacceptable conduct by attendants at one of its Mobil service stations in Lagos, the company took swift and decisive action, demonstrating its zero-tolerance policy for misconduct.
The incident, which was captured on video and circulated on social media, does not reflect the company’s values, and 11 Plc has assured the public that it remains dedicated to ensuring that its staff adheres to the highest standards of integrity and customer service.
“In line with our zero-tolerance policy for misconduct, we have taken immediate disciplinary action against the individuals involved.
“We want to assure the public that this incident does not reflect our company’s values. We remain committed to ensuring members of staff at our stations adhere to the highest integrity and customer service standards,” the company said.
