Photo caption: Banks
By Emeka Ugwuanyi
Nigeria’s deposit money banks have increased their SMS transaction alert by between 25 per cent and 50 per cent.
In the notices sent today to customers, all the bank raised their SMS transaction alert fees to N6 per message.
Guaranty Trust Bank in its notice, said: “Please be informed that effective Thursday, May 1 2025, the SMS transaction alert fee will increase from ₦4 to ₦6 per message. This adjustment is due to a recent increase in telecom rates as communicated by the telecommunication service providers.
“Kindly note that transaction alerts are important and help you keep track and stay in control of activities on your account.
“If you prefer not to receive transaction alerts via SMS, you can update your preferences by completing the transaction alert form on our website and sending it to [email protected].
“For further enquiries, please contact our fully interactive Contact Centre, GTConnect, on +234-2014480000, +234-8029002900, or +234-8039003900.
“**** SMS alerts to international phone numbers are subject to higher charges.
“Thank you for choosing Guaranty Trust Bank Ltd.”
Ecobank in its notice, said: “We would like to inform you that the cost of SMS notifications will increase from N5 to N6 effective May 1, 2025 due to revised tariff.
“We understand that this change may cause some inconvenience and want to assure you that the decison was made after careful consideration. We remain committed to delivering the best possible service and sincerely appreciate your understanding and continued support.
“If you have any questions or need further assistance, please do not hesitate to reach out to our 24/7 contact centre via the channels below:
“[email protected], 0700 500 0000, 0201 277 2904, 0708 065 3700, Facebook – EcobankNGR, X @ecobank_nigeria.
“Thank you for choosing Ecobank, the Pan African Bank.”
