Dana Air announced that the airline has introduced a flexible no change fee policy as part of its promise to serve its customers better.
Its Communications Manager, Mr Kingsley Ezenwa confirmed the development in a statement issued on Sunday in Lagos.
Ezenwa explained that the policy was introduced to offer innovative products to support their ever-changing travel desires to its passengers.
He said: “Dana Air understands that the exigencies of daily activities can make planning a trip difficult.
“So with this new policy, our customers will now only be charged a fare difference (If Applicable) without a change fee when they make up to two changes on their ticket at least two hours to their flight.
”However, if the changes are made after the flight is operated or one hour to the flight, the fee will be applicable.
“This new policy is part of our promise to our guest to offer an improved service delivery, innovative and supportive products to meet and exceed their travel expectations.”
Ezenwa noted that its 10 per cent on base fare web discount was still available to encourage guests to embrace the multiple, safe, and secure online platforms.
He said its guests were advised to visit website www.flydanaair.com, call 01 2809888 or send us a chat on WhatsApp 07051190363 for further details.
TBI Africa recalled that Dana Air is one of Nigeria’s leading airlines with a mixed fleet of nine aircraft, and daily flights from Lagos to Abuja, Port Harcourt, and Owerri, Enugu.
