EKEDC reaffirms commitment to safety, infrastructure protection across its network
By Yunus Yusuf
In its continued mission to deliver safe, reliable, and sustainable electricity, the Eko Electricity Distribution Company (EKEDC) has intensified its commitment to safety practices and infrastructure protection across its operational network.
At a well-attended customer engagement forum held at the Lekki Business District on Thursday, the Acting Chief Executive Officer of EKEDC, Mrs. Rekhiat Momoh, called on customers and communities to partner with the company in protecting critical electrical infrastructure.
Represented by Alhaji Abdulrahman Abdulkadir, General Manager, Revenue Cycle, Momoh said the forum aimed to foster direct interaction with customers and provide immediate solutions to pressing issues.
“This town hall creates a vital bridge between our customers and service providers. It brings us closer to the realities on the ground, so we can collectively address challenges and improve service delivery,” she stated.
The Lekki Business Unit covers key areas including Lekki Phase 1 Zones 1-10, Ikate Elegushi, Ilasan, Jakande, Osapa London, Agungi, Ologolo, Igbo-Efon, Chevron, Orchid Road, and surrounding communities.
Safety First: A Core Value
Mrs. Momoh emphasized that safety is a non-negotiable priority for EKEDC — not just for its staff, but also for customers and the public.
“Safety is at the heart of everything we do,” she said. “By prioritizing safe work environments and protecting our infrastructure, we reduce risks, prevent outages, and provide more reliable electricity to the people we serve.”
She disclosed that EKEDC has rolled out comprehensive safety training programs, upgraded monitoring systems, and invested in new technologies to detect and prevent threats to its power equipment.
Customers Urged to Be Vigilant
Considering growing incidents of vandalism and energy theft, Momoh issued a passionate appeal to customers:
“The protection of our infrastructure is a shared responsibility. We must all work together to stop illegal connections, meter bypass, and acts of sabotage that jeopardize lives and service delivery.”
She encouraged customers to report suspicious activity through EKEDC’s confidential whistleblowing platforms, stressing that tampering with electrical equipment can cause serious injury or even death.
“Over 80% of those caught vandalizing our facilities are former employees — dismissed for misconduct. We urge the public to expose these criminal elements,” she added.
Infrastructure Upgrades & Metering Initiatives
Mrs. Momoh revealed that EKEDC has begun aggressive upgrades of its aging infrastructure, including the replacement of obsolete transformers and faulty equipment, especially under the Lekki District— investments running into millions of naira.
On metering, she confirmed that Band A customers under Lekki District were part of the beneficiaries of the recently concluded MAF roll out by the federal Government, with the goal of achieving full metering coverage across its network. She encouraged customers to update their Know Your Customer (KYC) information to facilitate meter installation.
On Band A Tariff
Addressing concerns about Band A tariffs, Momoh assured customers of continued premium service, noting that the higher charges reflect the cost of maintaining more reliable and efficient supply.
“We’re committed to giving value for every naira paid,” she said. “However, energy theft and non-payment by some customers which reflect in their DTs, remain major setbacks to stable supply.” She lamented the rising unwillingness of customers to pay their bills, revealing that EKEDC has introduced a minimum payment policy requiring customers to settle at least 50% of their transformer’s total consumption before further supply is restored.
Community Commendations & Collaborative Efforts
Community leaders present at the forum lauded EKEDC for its improved responsiveness, growing transparency and more engagements with the communities.
Mr. Osas Airen, President of LECECODA (Orchid Road, Lekki), praised the company’s rapid response to faults and service improvement initiatives.
“We’ve seen tremendous change. These engagements show EKEDC is listening and acting,” he said.
Alhaji Suleman Sanusi, a member of the Whitesands Community, also commended the company’s proactive steps in tackling outages and deploying a Rapid Response Team to address issues swiftly. However, emphasized the need for more support to the management to perform effectively.
He acknowledged EKEDC’s efforts to tackle estimated billing by increasing access to free meters for Band A customers and called for deeper cooperation between community leaders and the company to curb vandalism and electricity theft.
“The people must rise to protect these assets. When we secure the infrastructure, we secure our comfort and economic growth,” Sanusi said.
Conclusion
As Nigeria grapples with power challenges, EKEDC’s message is clear: electricity safety and sustainability require collective responsibility. With increased community engagement, infrastructure investments, and safety enforcement, the company aims to deliver on its promise of better service, one neighbourhood at a time.
